16 Dec 2020
9.00am to 2.00pm
Level 3, 9 The Avenue, Midland
Need help to gain the confidence to manage a potential conflict situation?
The Managing Conflict & Challenging Behaviour course has been designed to help reduce the risk of behaviours of concern, and to influence a safe and positive outcome in a difficult situation.
You will learn positive approaches to behaviours of concern, including effective communication and de-escalation skills.
A light lunch will be provided.
There are limited FREE spaces available for unpaid carers of a family member. For more info, email email@example.com.